Terms of Service

1. The Service

Design Menu provides managed WordPress hosting for small businesses and individuals. Plans are offered as described on the pricing page and include WordPress installation, updates, backups, security monitoring, and direct support from Michael Perks.

Each plan covers one (1) website. Additional websites require a separate plan.

2. Billing & Payment

• All plans are billed annually. There are no monthly billing options.
• Payment is due at the start of each billing period. Service begins upon receipt of payment.
• All prices are in Canadian dollars (CAD) and include applicable taxes where required.
• Renewal reminders will be sent before your annual renewal date. If payment is not received, service may be suspended after a reasonable grace period.

3. Refunds

Due to the setup work involved in onboarding a new site, refunds are handled on a case-by-case basis. If you are unsatisfied with the service within the first 30 days, contact me at hello@designmenu.ca and we will work something out.

Refunds are not provided for partial billing periods after the initial 30 days.

4. Acceptable Use

You agree not to use your hosted site for:

• Illegal activities or content prohibited under Canadian law
• Distribution of malware, spam, or phishing material
• Content that infringes on intellectual property rights
• Activities that place unreasonable load on shared server resources

Violation of these terms may result in immediate suspension of service without refund.

5. Service Availability

I make every effort to keep your site online and performing well. Scheduled maintenance will be communicated in advance where possible. Unplanned outages, while uncommon, can occur and are not grounds for refund unless they are prolonged and directly attributable to my actions.

6. Backups

Regular backups are included with all plans. While I take care to maintain reliable backups, you are responsible for maintaining your own copies of any critical data. Design Menu is not liable for data loss resulting from circumstances beyond our reasonable control.

7. Cancellation

You may cancel your plan at any time by contacting me at hello@designmenu.ca. Service will remain active until the end of the current billing period.

I reserve the right to cancel service if these terms are violated, with notice provided where circumstances allow.

8. Limitation of Liability

Design Menu's liability is limited to the amount paid for the current billing period. I am not liable for indirect, incidental, or consequential damages arising from the use or inability to use the service, including but not limited to lost revenue or lost data.

9. Changes to These Terms

I may update these terms from time to time. Active clients will be notified of material changes by email. Continued use of the service after notice constitutes acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of the Province of British Columbia and the laws of Canada applicable therein. Any disputes will be resolved in the courts of British Columbia.

11. Contact

Questions about these terms? Get in touch: